Terms & Conditions
Dear Customer.
Important Notice: Kindly note that WhatsApp is not an official channel for communicating with us.
Kindly use the following:
● Call Center:
+27 12 377 0316
● Email: [email protected]
Best Regards.
Sales Management
- Parts correctly supplied are not returnable. No exceptions.
- Incorrectly supplied or faulty parts must be returned to supplier within 3 days of purchase unless otherwise arranged in writing with management.
- There will be no return / exchange on an incorrectly supplied or faulty parts if:
- an original invoice required on all returns or exchanges. No exceptions.
- purchaser fails to notify or return the item withing 3 days of purchase.
- purchaser acquires the part elsewhere without making prior arrangements with supplier.
- the parts has been tampered with, modified, stripped, opened in any way.
- There is no guarantee on any electronic / electric / tyres / shocks and all frictional items whatsoever.
- Supplier has 3 working days to replace faulty / incorrect parts.
- Credit forms are valid for 6 months and are not transferable to a third party. Goods will only be supplied on credit, on presentation of the original credit form.
- No cut sections will be taken by the supplier. Sections must be marked by the purchaser and the storeman before cutting is done.
- Engine and gearbox guarantee are only valid if the client has signed a gearbox or an engine guarantee contract form with the Supplier.
- The supplier is not liable for any courier / transport / labor / engineering / mechanical costs incurred by the client or their mechanic, or any recurring costs incurred should the part be exchanged.
- If the supplier agrees to a refund, such will only be made by CHEQUE.
- The supplier is not liable for any damages or lost incurred by the courier company. Insurance of such items is at the digression of the client.
- A “DEPOSIT” sale is a binding contract between both the supplier and the client. A deposit sale is to be paid in full within 30 days unless otherwise stipulated. Should the balance of the contract not be paid within the prescribed period, there will be no refund or credit note issued whatsoever and the deposit will be forfeited. Should the client wish to cancel the contract within 30 days period, and only if such agreed by management, the client will be charged 20% handling fee of the full purchase price of the full purchase price of the contract, and the refund of the amount less 20% will only be made once the supplier has resold the part or vehicle.
- All vehicles are sold as is (Voetstoots) unless otherwise stipulated on the front of this invoice by the seller and signed by both parties.
